Administrative support
Remote help with the administrative tasks your business needs handled, with deliverables agreed in writing.
REMOTE BUSINESS SUPPORT
A clearer desk.
A little more room
to run your business.
Administrative, operations, and business-systems support for small businesses. Bring the work that needs attention. We’ll agree on the scope and take it from there.
Tell us what you needRemote service. Written-first communication. Clear scope.
HOW WE CAN HELP
Support for the work behind your business.
Operations & logistics
Support with business operations and logistics coordination, tailored to your approved project.
Business systems
Support for the systems and workflows behind your day-to-day work, with a clear scope from the start.
A CLEAR START
Know what happens next.
Share your project
Email us about the support you need. We’ll confirm the tasks, scope, and deliverables in writing.
Confirm your service block
Review and accept the service agreement, then prepay for your approved Starter Block.
Receive a “Work Started” notice
Payment alone does not start billable time. We’ll send a written notice before billable work begins.
BEFORE WE BEGIN
Service terms, plainly stated.
Cancellation & refunds
You may cancel for a refund before work begins. After work begins, prepaid service is generally non-refundable.
You may pause your project and use your remaining hours on the same project before the original 60-day expiration date. Unused hours expire unless we provide a written extension.
If you permanently cancel after work has begun, we’ll explain the effect of cancellation and offer the pause option before closing your service block.
Timing & communication
Standard service is remote and written-first. Routine work generally targets approximately 1–3 business days, depending on scope, workload, priority, and available hours.
Standard service does not include guaranteed same-day, emergency, on-call, or 24/7 availability.
Optional phone/video meetings are billed separately at $45 USD/hour with a 30-minute minimum.
Corrections & confidentiality
You have 10 calendar days after delivery to report an error or request an in-scope revision. Errors we make within the agreed scope are corrected without additional service time.
Preference changes, additions, and changes to correctly completed work are billable.
We treat your business information as confidential. Confidential client information will not be entered into external AI systems by default.
These highlights summarize the Client Service Agreement, which includes the complete terms for ownership, responsibility, and dispute resolution. Your specific project is confirmed separately in writing.
LET’S START WITH YOUR PROJECT
What could we take
off your desk?
Tell us what you need help with and any timing requirements.